Welcome to

Electricity Company of Ghana Limited

Web Portal

Electricity Company of Ghana Limited

Revised Reckoner

Effective 7th April, 2017

Revised Reckoner

We exhibit Professionalism

Technical Competence; Discipline; Teamwork; High Operational Standards; Quality Assurance

We exhibit Professionalism

We are Open to All

Communication; Transparency; Integrity; Trustworthiness

We are Open to All

Wellbeing is Key

Welfare And Safety Of Employees, Customers, The General Public And Company Property

Wellbeing is Key

Excellence is our Hallmark

Exceeding Expectations of Internal And External Customers; Demonstrate Ingenuity

Excellence is our Hallmark

Reliability is Priority

Supply Quality And Availability; Prompt Response To Customers; Commitment To Duty

Reliability is Priority

Save Power, Save Money

Make some savings out of your consumption

Save Power, Save Money
The Electricity Company of Ghana Limited wishes to apologise to our Customers on the BOT prepayment system over the long delays they are experiencing in their bid to vend. +++ This situation is as a result of work in progress to completely resolve the initial challenge and normalize the BOT prepayment business process. +++ Once again we sincerely apologise for the inconvenience.

BOT Prepaid Customers Can Now Vend

The Electricity Company of Ghana Limited wishes to inform the general public especially BOT prepaid customers within
Achimota, Korle-Bu, Dansoman and Kaneshie Districts that they can now vend.
 
Customers who are unable to vend at their third-party vending point should visit their District Offices to vend/purchase electricity.
Please note that our ICT engineers are working assiduously to completely normalize the situation.
 
We thank our cherished customers for their patience and cooperation.

BOT Prepaid Customers To Note

The Electricity Company of Ghana Limited wishes to apologize to our Customers on the BOT prepayment system over the long delays they are experiencing in their bid to vend.

This situation is as a result of work in progress to completely resolve the initial challenge and normalize the BOT prepayment business process. 
 
Once again we sincerely apologize for the inconvenience.

Press Briefing: BOT Vending Challenge

  • We wish to state that we have substantially resolved the BOT challenge. Customers should, therefore, visit their District Offices (Kaneshie, Korle-bu, Dansoman, Achimota), to do normal business with ECG. BOT customers should please note that the faulty cards are reactivated only once, and after the reactivation, you can purchase electricity at all vending points.
  • What we are doing today is mopping up, where some faulty cards need outright replacement, and others who deposited their cards earlier are at our offices for collection.  
  • We once again sincerely apologise for the inconvenience caused and wish to thank our numerous customers and stakeholders for their patience and understanding. 
    Read more..

About the Power Sector in Ghana

There are seven public institutions involved in the power sector. These are the Ministry of Power (MOP), Energy Commission (EC), Public Utility Regulatory Commission (PURC), Volta River Authority (VRA), Ghana Grid Company (GridCo), Electricity Company of Ghana Limited (ECG) and the Northern Electricity Department Company(NEDCo), a subsidiary of the VRA.Energy Foundation is a private-public sector partnership to promote energy efficiency and conservation countrywide. Independent Power Producers(IPPs) are also private sector players in the power sector.

Read More...

News and Events

Contact Our Call Center for Assistance

Report faults, Understand Your Bill, Make Enquiries etc

Call Center Assistants are Online

Careers

 

Connect With Us

Head Office
Electro Volta House
P.O. Box 521, Accra
Tel: +233 (0)302 676727-47
Fax: +233 (0)302 666262
Call Center: +233 (0)302 611611
Email: ecgho@ecggh.com

Social Media