Electricity Company of Ghana is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Electricity Company of Ghana Web site and governs data collection and usage. By using the Electricity Company of Ghana website, you consent to the data practices described in this statement.

Collection of your Personal Information

Electricity Company of Ghana collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Electricity Company of Ghana also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Electricity Company of Ghana. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Electricity Company of Ghana for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Electricity Company of Ghana Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Electricity Company of Ghana public message boards, this information may be collected and used by others. Note: Electricity Company of Ghana does not read any of your private online communications.

Electricity Company of Ghana encourages you to review the privacy statements of Web sites you choose to link to from Electricity Company of Ghana so that you can understand how those Web sites collect, use and share your information. Electricity Company of Ghana is not responsible for the privacy statements or other content on Web sites outside of the Electricity Company of Ghana and Electricity Company of Ghana family of Web sites.

Use of your Personal Information

Electricity Company of Ghana collects and uses your personal information to operate the Electricity Company of Ghana Web site and deliver the services you have requested. Electricity Company of Ghana also uses your personally identifiable information to inform you of other products or services available from Electricity Company of Ghana and its affiliates. Electricity Company of Ghana may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Electricity Company of Ghana does not sell, rent or lease its customer lists to third parties. Electricity Company of Ghana may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Electricity Company of Ghana may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Electricity Company of Ghana, and they are required to maintain the confidentiality of your information.

Electricity Company of Ghana does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Electricity Company of Ghana keeps track of the Web sites and pages our customers visit within Electricity Company of Ghana, in order to determine what Electricity Company of Ghana services are the most popular. This data is used to deliver customized content and advertising within Electricity Company of Ghana to customers whose behavior indicates that they are interested in a particular subject area.

Electricity Company of Ghana Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Electricity Company of Ghana or the site; (b) protect and defend the rights or property of Electricity Company of Ghana; and, (c) act under exigent circumstances to protect the personal safety of users of Electricity Company of Ghana, or the public.

Use of Cookies

The Electricity Company of Ghana Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Electricity Company of Ghana pages, or register with Electricity Company of Ghana site or services, a cookie helps Electricity Company of Ghana to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Electricity Company of Ghana Web site, the information you previously provided can be retrieved, so you can easily use the Electricity Company of Ghana features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Electricity Company of Ghana services or Web sites you visit.

Security of your Personal Information

Electricity Company of Ghana secures your personal information from unauthorized access, use or disclosure. Electricity Company of Ghana secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Electricity Company of Ghana will occasionally update this Statement of Privacy to reflect company and customer feedback. Electricity Company of Ghana encourages you to periodically review this Statement to be informed of how Electricity Company of Ghana is protecting your information.

Contact Information

Electricity Company of Ghana welcomes your comments regarding this Statement of Privacy. If you believe that Electricity Company of Ghana has not adhered to this Statement, please contact Electricity Company of Ghana at datsu@ecggh.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.