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The Electricity Company of Ghana Limited wishes to apologise to our Customers on the BOT prepayment system over the long delays they are experiencing in their bid to vend. +++ This situation is as a result of work in progress to completely resolve the initial challenge and normalize the BOT prepayment business process. +++ Once again we sincerely apologise for the inconvenience.

ECG holds Town Hall meeting in Prestea, Western

 

The Electricity Company of Ghana in the Western Region has held a Town Hall meeting with all stakeholders in Prestea, to review the company’s performance in the area over the past two years.

In 2015, Prestea and eight adjoining communities – Heman, Bondai, Nsuta, Kpoviaji, Kwameniampa, Obuoho, Brumase and Ayinam were hooked onto the national grid. A total of 15,500 customers were added to the Region’s customer base as a result.

In the past, Prestea had enjoyed virtually free power under the erstwhile Urban Electrification Project financed by the Mining Company.

Speaking at the event, Mr. George Amoah, the District Manager praised the people of Prestea for their patience in the face of some initial implementation challenges. He expressed hope that such engagements will be frequent to address concerns of customers in the area.

Present at the meeting were Assembly members, Religious leaders, Traditional rulers, Small Scale miners, Retired Mine Workers etc.

The Regional Public Relations Officer, Mr. Philip Osei Bonsu underscored the need to continuously create such opportunities for performance review and feedback. He noted that through such engagements, public confidence in the operations of the company will hopefully improve.

Issues raised at the meeting ranged from Billing, Power Supply quality and reliability, customer service to new service application.

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